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What happens if there’s damage to my property during an appointment?

In the unlikely event that this happens, just log in to your Clutter account, and go to “Claims” to file a claim and specify the damage. As soon as your claim is submitted via the Account Portal, the claim review process begins. The Clutter Trust & Safety Team will seek to resolve your claim as soon as possible, with claim determinations typically occurring in 5-7 business days.