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Update appointment address
If your address is within our service area and it is more than 72 hours out before your appointment date, you are able to update the address and parking details for your upcoming appointment through the "Appointments" section of your Account Portal. Select the " View & Edit Details" button for your upcoming appointment, then the " Update Address" button towards the top. This will allow you to update and enter in any pertinent details about the location that our movers should know, such as building time restrictions, parking details, and more. Ensure to click the “ Save Changes” button after entering this information in order for the address to be updated in our system.
If it is less than 72 hours to your appointment date and you need to modify your appointment address, you will not be able to edit details in the Account Portal. Please contact our Customer Experience team by selecting the " Contact Us" button below for further assistance.